Why Half Your CAS Clients Have a Broken Bank Feed.
At any given Tuesday, roughly half the bank feeds in a 60-client CAS book are broken, mid-reconnect, or returning stale data. Here is why, and what it costs.
By Trey17 articles tagged field notes.
At any given Tuesday, roughly half the bank feeds in a 60-client CAS book are broken, mid-reconnect, or returning stale data. Here is why, and what it costs.
By TreyThe MPS at most $40M manufacturers is built on data that was four to eight hours old before Monday's first shift started. By Tuesday, it's fiction.
By TreyIndustry average plumbing first-time fix rate sits at 76%. The other 24% comes back as second truck rolls. Here is where they actually come from.
By TreyThree associates bill the same M&A matter at hours 30% apart. Same memo, same calls. Here is what your PMS shows and what it misses.
By TreyRCM teams sort denials by CARC, but the same code routes three different ways at three different payers. The standard is real. The interpretation is not.
By TreyAt every $40M RIA, Tamarac and Schwab disagree on AUM every Monday. The four root causes, the ops fix, and what to actually tell clients.
By TreyMid-market factors run concentration risk on a spreadsheet because the LMS does not report it the way credit committee needs to see it. Here is the fix.
By TreyThe engineering change notice you released Monday will sit for 18 days before it reaches the floor. The bottleneck is not the engineer. It is the hand-offs.
By TreyWhen you pull HVAC callback data by tech, the spread is huge. Three techs drive most of them. The fix is targeted coaching, not a company-wide checklist.
By TreyPaper travelers persist on shop floors after every digital rollout. The reason is not Luddism. The paper is doing six jobs your MES probably does three of.
By TreyEvery mid-market commercial brokerage has a senior CSR who knows which carrier writes what. When she retires, the chart leaves with her.
By TreyAcross mid-market rollouts, AI pilots stall at the same moment. It is not data, models, or budget. It is the handoff nobody plans for.
By TreyMid-market carriers re-key the same application into lead, workbench, policy admin, and archive. The fix is connecting two systems you already own.
By TreySub-contractor coordination works at 10 jobs and fails at 15. Here is the system mid-market GCs use to scale without buying a new PM platform.
By Trey94% of mid-market firms use generative AI, but only 2% have scaled it. Here are five things AI cannot do for your operation, and where it actually works.
By TreyA $40M HVAC contractor spent $35,000 on a customer portal and got 8% adoption. Here's what actually drives repeat business in field services.
By TreyYour ERP tracks what was planned. Your shop floor tracks what actually happened. That gap is costing mid-market manufacturers real margin on every job.
By TreyIt's a conversation, not a sales call. You tell us what's broken, we'll tell you if we can fix it.
hello@granular.to